In short, you’ll earn points for purchases. You can use them to earn discounts for future purchases, so the more you shop the more you save.
# Who can join?
Anyone. So SIGN UP. In fact, signing up itself gets you 1000 points.
# How do I earn points?
You can earn points for making purchases.
# When do I GET my points?
Points are allotted 7 days after you receive your order. The 7-day window is to adjust for any refunds or exchanges that happen in between.
# How do I view my point balance?
Your point balance is on every page in the bar.
# How do I redeem my points?
Select the tab called *Redeem Points*. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.
In short, just remember this "If you have 10000+ points with you BEFORE making a purchase you are eligible for an immediate discount on your NEXT purchase"
# Tell me again. How do I redeem my points?
You register yourself and get allocated 1000 POINTS.
But BEFORE making the purchase you were at less than 10000 points.
# Why am I not allocated "permanent" points immediately?
We understand this issue. Here is why we cannot offer permanent points immediately. They are provisionally allotted subject to returns/exchanges.
# Is there a limit to the number of points I can earn?
No. Go ahead and earn as many as you can!
# What do the 'approved', 'pending' and 'canceled' statuses mean?
Approved: These points can be redeemed on rewards immediately (Permanent)
# Why did my account balance go down?
The culprit is usually a canceled or returned purchase. If there are any other issues, just get in touch with us and we will do the needful.
# I completed an activity but didn't earn points!
It can sometimes take a few minutes for us to process your activity and provide your points. The Backend is probably working at it as you read this. Don't worry, we will do everything to give you what you deserve!
# Can I use my points during checkout?
Not directly - please redeem your points for a voucher which can then be applied during checkout.
# How do I leave the program?
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.
# What happens if I leave and decide to join again?
Just contact us and we will add you back.
# Where can I report a problem or give feedback?
You can email us at firstname.lastname@example.org. We shall get back and resolve your issue as fast as we can!