Returns, Exchanges and Refunds
We take our returns seriously, so please ensure the following:
- Items should be packed properly
- Its okay if you try it on, because you must try it on to check your size - but just ensure that the item is not damaged.
- Once we receive your RETURN request, we will review and approve it. This normally takes 12-24 hours. Exchanges are shipped as soon as the item with you is picked up (generally simultaneously)
- Refunds are processed after we receive and do a quality check on the product. Normal duration is 1 working day.
SHIPPING POLICY
Our shipping Policy has been updated from December, 2020. We are offering more value to those customers who prepay their orders. The policy is as follows:
- If the order is PREPAID, shipping is free. You save COD charges worth Rs.90. NO MINIMUM order value.
- Cash on Delivery charges are applicable on all orders at Rs.90
MANUFACTURER DETAILS:
Mira Knitting Works Private Ltd
31 Mahim Chandra Das Sarani
Kolkata - 700012
GST : 19AACCM1168N1Z3
CUSTOMER CARE :
Mira Knitting Works Private Ltd
31 Mahim Chandra Das Sarani
Kolkata - 700012
Email : care@p3india.com
CONTACT :
11 AM to 5:30 PM (everyday except Sunday) 033-22368603 or 9330765168 (Subhajit)